Terms and Conditions

Welcome to sayarah.in!

These terms and conditions outline the rules and regulations for the use of Sayarah's Website, located at https://sayarah.in.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use sayarah.in if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing sayarah.in, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Sayarah and/or its licensors own the intellectual property rights for all material on sayarah.in. All intellectual property rights are reserved. You may access this from sayarah.in for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Copy or republish material from sayarah.in
Sell, rent, or sub-license material from sayarah.in
Reproduce, duplicate or copy material from sayarah.in
Redistribute content from sayarah.in

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Sayarah does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Sayarah, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Sayarah shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Sayarah reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Sayarah a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Sayarah; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Sayarah. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Sayarah's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Returns & Refunds policy

You are entitled to cancel your order within 2 days without giving any reason for doing so.

The deadline for canceling an order is 2 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail info@sayarah.in

We will reimburse you no later than 4 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

The goods were purchased in the last 3 days
The goods are in the original packaging

The following goods cannot be returned:

The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returns

PLEASE READ OUR PARTS RETURN POLICY CAREFULLY - See our specific Riding Gear, Helmet & Apparel Return Policy at the bottom of our returns page.

ALL RETURNS THAT WE RECEIVE WITH PACKAGING IN ANY CONDITION OTHER THAN BRAND NEW / UNOPENED / UN-ALTERED , WILL BE CHARGED A RESTOCKING FEE OF 25%

Hard Parts & Accessories Return Policy Information:

· Returns must be returned to us within 30 days of your original shipping date

· Returned products must be in new, unused condition and include the original box and/or packaging with all tags and packaging material included IN THE SAME CONDITION IT WAS RECEIVED. The packaging can not be damaged or missing in any way. DO NOT USE THE PRODUCT PACKING AS THE RETURN BOX. This is how we ensure that YOU receive brand new and un-altered items. Please do not order multiples of the same or similar item with the intention of returning the majority of your order. Please contact us before ordering if you need information regarding your items, and we will be happy to help you avoid a return. If this policy is abused, we may charge a restocking fee, or refuse service.

· Items that have been installed or attempted to be installed, scratched, run, "taken for a ride" or blemished in any way are NOT acceptable returns. This literally means ANY instance that shows the item is not brand new, just as it came from the factory. Our returns department is well trained to be able to determine if an item has been used or altered in any way. We do this to fully protect ALL customers.

· Electronics, Fuel Modules, Tuners, Lights or Batteries that have been removed from packaging or manufacturer seal broken are non-returnable due to safety concerns. Again, this may be a slight inconvenience for some, but we do everything possible to protect our customers.

· Suspension components are NOT eligible for returns.

· *Special Order items are NOT eligible for returns. Custom color options, rare parts, unique configurations, etc.

· Items MUST be in original sealed and unopened condition to avoid a restocking/processing fee of up to 25%

· Returns must be safely packaged to prevent shipping damage and additional fees (insurance and tracking is recommended). It is fairly common for shipments to sustain minor damage from insufficient packing material. The best option is to replicate the packing that the item had, when you received it from our location.

· Returns MUST be pre-approved to obtain an RMA authorization for any return to be processed.

· Returns that do not meet theses requirements will not be processed and will be returned to the customer or are subject to a processing fee.

· Returned items that utilized any FREE shipping promotion for the order, are subject to a refund, minus our actual shipping cost of the order. The amount we paid to ship to you originally will be deducted from your refund. *Technically the shipping wasn't free for us, we simply covered that cost in exchange for your order. If you return/cancel the order, then we must recovered our expense of your original shipping.

The customer is responsible for the safe return shipping to our location. We advise that all returns be packaged safely and that shipping insurance and tracking is purchased to protect your return. All returns must be authorized by our sales team before the return can be processed.

Once your return is received and inspected by our returns department, your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-7 business days after your credit is applied for it to be posted to your account. Any reward points earned or used on a returned order will be deducted from the refund (if necessary).

*Special Order items are any items that are not regularly kept in stock or have special color and finish options (Levers, Colored Screens, etc) as well as any hand made items or custom parts. Feel free to contact us before you place your order to verify if your item is a Special Order item. All hand made SC-Project exhausts are considered special order items.

Return Address: (write your RMA number on the box or with a note inside the box)

Sayarah
1501 Panther Loop BLDG 1A
Pflugerville, TX 78660

Please CONTACT US to initiate a return authorization, or to inquire about a return. Please include photos of your item, to ensure that your return is available for return.

Please provide your order number in the subject line and include the following information in your email.

Customer Name:
E-mail:
Phone Number:
Order Number:
Reason For Return:

Comments:

Gear & Apparel Specific Return Policy Information:

· we does not allow returns or exchanges for ANY helmets. All helmet sales are final. This is our guarantee to you that you will never receive a used or compromised helmet.

· we offers a 1-time sizing exchange on most riding gear and apparel (unless otherwise notated on the product page). This sizing exchange MUST be initiated with our support staff within 7 days of receiving the order. Return shipping for the size exchange is the customer's responsibility. we will cover the cost of the exchange shipment back to the customer (in the south states). This sizing exchange MUST be initiated with our support staff within 7 days of receiving your order. We will not ship out your sizing exchange order, until we have received and inspected the original item to be exchanged. All exchange orders must be received in 100% brand new, un-altered, un-blemished condition. This includes tags and packaging material.

· We must stand by this strict policy. We feel this is the only way to 100% guarantee that the riding and protection gear you purchase from us have not been compromised in any way.

Our 1-time sizing exchange program is designed to offer a backup option if you have followed the official sizing guide, and still feel that you ordered the incorrect size after receiving your gear.

We fully understand our policy could be considered an inconvenience to some customers, but we feel this is an important policy for the safety of all our fellow riders, and to maintain the integrity of every item you purchase from us. If you are wanting to order riding gear simply to try on and return it if you don't like it, you will need to contact the other mega-store that allows that. we and the apparel manufacturer will fully stand behind all product warranty issues.

Please understand that any other store that will allow for returns on helmets is potentially passing on a used, dropped, or compromised product onto the next customer. we will not allow this to happen. We fully understand this will be an inconvenience to some customers, but we feel this is an important policy for the safety of all our fellow riders.

Thank you for understanding this policy, and our reason for implementation.

Returns

Online Order Returns

At Infinity Motorcycles we want you to be delighted with the products you order on our website and the service you receive from us. In the event that you do have a problem with your item(s) or find them to be unsuitable, we will do our very best to make it right for you. You can return your goods to any Infinity Motorcycles Store, just make sure you have your proof of purchase.

You can also return your goods via our website for FREE**.

Step 1 - Arrange

We include a pre-paid Parcelforce returns label with most orders. If you didn't receive one with your order, you can follow the steps below to generate a DPD returns label.

You can arrange a free return through your 'Order History' in the 'My Account' section. Find the order you want to return and select 'Return Order'. Follow the steps and select the item(s) from the order you are returning. You can then enter a reason for your return and proceed to generate your free returns label via DPD.

You can also call 0800 130 3377 and select option 2 for returns.

*You will not be reimbursed if you decide to pay for the return of your package yourself. This option is not available for purchases made in stores or at trade shows.

Step 2 - Returns Label

you already have a returns label you can skip this step.

You can print the pre-paid returns label from our website or from the email/link you have requested over the phone.

If you have generated a returns label online, using the links below you can find your nearest drop off points to drop off the parcel.

Parcelforce (Post Office) Drop Off Points OR DPD Shop Finder

Step 3 - Prepare Parcel

Inside the parcel must contain the item(s) you are returning, a completed returns form and any sufficient packaging to protect the item(s) during transit.

Please use the original box/packaging where possible.

Returns forms are also sent with your order. If you do not have one, use the link below to download one.

Please ensure your returns form is filled out with the necessary information, etc; order number, name and reason for return, and is in the box with your return. Without the returns form or the necessary information, your return may take longer to process.

Attach your label to the outside of the parcel. Remember to remove or cover any old shipping labels. Retain your receipt of drop off in case of any issues in delivery of your parcel.

When sealing your return please do not use harsh tape.

Download Returns Form

Step 4 - Drop Off

Proceed to drop off the parcel at your nearest Post Office or DPD Shop. The parcel will be collected and delivered within 1-3 working days back to Infinity Motorcycles Online, Unit 1, Lawrence Way, Camberley, Surrey GU15 3DL.

You will be notified by a member of our returns team upon its arrival and we will proceed with the next steps in regard to your return. Refunds & exchanges may take up to 7-14 days to process.

If you choose to return your order via the Post Office we ask that retain your returns receipt until you have been notified the goods have arrived back with us and have been returned/exchanged.

*We reserve the right to refuse a return if the package is returned outside our policy or if the package is unscheduled with us. (See Policy Below)

**Limited to 1 FREE return/exchange per transaction. Any following return/exchange for the same transaction will need to be paid for by the customer. Some items will be exempt from free returns as they are too big to come back through the Parcelforce Returns Portal e.g. Top Boxes, Paddock Stands, Bike Shelters.

Universal Product Fitment

A universal product is not specifically designed to fit or be used with any particular motorcycle, but is designed to fit many different motorcycles. This does not guarantee fitment on all makes and models. Please pay careful attention to the product descriptions on items that offer "UNIVERSAL" fitment, as it is nearly impossible for any item to fit ALL makes and models. This is simply a general term.

Occasionally, modifications may be required to fit universal products to your motorcycle. Some items that list "universal" may not be suitable for all makes and models. We are happy to help assist you with any questions regarding fitment to your specific model, before you purchase any item.

If you have any questions regarding fitment of a Universal product to your motorcycle, please contact us directly and we will provide any additional information we can.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Bangalore, Karnataka India

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@sayarah.in

Privacy Policy

Our postal address is

Sayarah
1501 Panther Loop Bldg 1A
Pflugerville, TX 78660

We can be reached via e-mail using our Contact Us feature or you can reach us by telephone at 512-697-9672

We collect supplemental information from your site visit in several different ways. One goal in collecting information from you is to provide an efficient and customized shopping experience. For example, we may use the collected information to:

· Help make the site easier to navigate by not having to enter information as often.

· Help you quickly find information, products, and services.

· Help us create content and suggestions that are relevant to you.

· Like many sites, the Site employs cookies to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.

Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the site. Cookies do not and cannot infiltrate your hard drive or access a User's confidential information; our cookies are not "spyware." Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

Sayarah utilizes several Google Analytics products, including remarketing with Google Analytics, Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting. Visitors may opt out of of these features through Ads Settings, Ad Settings for mobile apps, Google's opt-out browser, or other available methods.
As is true of most websites, the site server automatically recognizes the Internet URL from which you access the site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. We will not share this phone number with any third parties (outside of our payment processors: Google, PayPal & Authorize.net) unless permission is explicitly granted.

You may choose to submit a product review or participate in our Q&A section on product pages. If you choose to do so, we will ask for your email. If you submit a review, your name entered will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon your request, we will correct or update your personal information, stop sending emails to your email address, and/or disable your account to prevent any future purchases through that account. You can make these requests using the contact information found at the top of this Privacy Page.

We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us using the information above.y matter relating to individual rights and your Personal Information, you may send an email to info@sayarah.in.